Client Care
Shipping
Every order is packed by hand in our studio and shipped with tracking.
Dispatch
Orders are dispatched within 2–4 working days. Made-to-order and hand-embroidered pieces may take 7–10 working days; this is noted on the product page where it applies.
Within India
Complimentary express shipping on all orders. Metro cities usually receive orders in 2–3 working days, other locations in 4–6.
International
We ship worldwide. Rates are calculated at checkout based on destination and weight. Delivery typically takes 5–10 working days after dispatch.
Duties & taxes
International orders may attract import duties and taxes on arrival. These are set by your local customs authority and are payable by the recipient.
Tracking
A tracking link is emailed as soon as your parcel leaves the studio. If it hasn't arrived, check your spam folder or write to care@merevabypallak.com with your order number.